Do you feel overwhelmed handling customer orders for your online store? It takes a lot of hard work, yet it can be difficult to hire help if you don't have the cash flow to pay employees at first. You can outsource warehousing tasks without initial investment or training, so you can focus on acquiring more customers. Here are different roles you can outsource to an eCommerce warehousing solution for higher efficiency;
1. Inventory Management
If you're selling products online, you must keep track of your inventory levels and ensure you have enough products on hand to meet customer demand. An eCommerce warehousing service can help manage your inventory for you. It ensures you only have optimal levels; no outages or dead stock.
2. Order Picking
Order picking is one of the most important roles that require accuracy in running an online store. An eCommerce warehousing service can take on this responsibility for you, ensuring no missed order exists. They will pick, pack, and ship orders to your customers quickly and efficiently. It is a big advantage when your orders spike.
3. Kitting and Assembly
Kitting and assembly is the most time-consuming phase of order fulfillment. This is especially important for products that have optional accessories. For example, if you are selling computers, your customers choose the kind of mouse they want and the apps. Getting it wrong is often the biggest cause for returns.
You can outsource your kitting and assembly needs when you use an eCommerce warehousing service. It helps run a lean operation because the warehousing provider handles the labor needed. Plus, they'll handle all the packaging and labeling for you.
4. Shipping and Delivery
One of the most important roles you can outsource to a warehousing solution is shipping and delivery. A good warehousing solution will have a network of shipping partners to get your products to your customers quickly and efficiently.
5. Returns
Managing returns is one of the most important—and sometimes most challenging—of running an online store. Fortunately, an eCommerce warehousing solutions provider takes some of the pressure off by handling returns for you. As a result, faster turnaround translates to happy customers.
Order fulfillment can make or break your online store because it directly impacts customer satisfaction. Handing this task to a specialist is the smarter move with the benefits of higher customer satisfaction, efficiency, and lower business costs. Speak to an eCommerce warehousing solution provider to see how they fit your business model.
Contact a local company like Time-DC Thunderstone Logistics for more information.
Share18 July 2022
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